FAQs
What services do you offer?
1
Velara Wellness offers mobile phlebotomy services, including blood draws, specimen collection, specimen pickup and drop-off, and on-site wellness or employer testing events. Services are provided by a licensed and experienced phlebotomy professional.
Who do you provide services for?
2
We partner with independent medical clinics, wellness and weight-loss providers, home health and hospice agencies, employers, and private individuals by appointment
Where do you provide services?
3
Velara Wellness proudly serves Fort Worth and surrounding Dallas–Fort Worth communities. Mobile services are provided at clinics, workplaces, or private residences as scheduled.
5
Do you work with specific laboratories?
Are you licensed and insured?
4
Yes. Velara Wellness is fully licensed and insured, and all services are performed in accordance with professional standards and HIPAA-aware practices.
We collect specimens using provider-supplied lab orders and coordinate pickup or drop-off according to the lab designated by the ordering provider. We do not operate as a laboratory.
How do scheduling and turnaround times work?
6
Appointments can be scheduled in advance or, when availability allows, on short notice. We strive to provide prompt, reliable service that aligns with your clinic or organization’s needs.
Do you offer recurring or contract services for clinics?
7
Yes. We offer flexible contract and recurring service options for clinics and organizations needing ongoing phlebotomy or specimen collection support.
How is payment handled?
8
Payment terms vary depending on the service type. Clinics and organizations may be invoiced directly, while private clients are required to pay at the time of service. Detailed pricing is provided upon request.
10
How do I get started or request services?
Do you see pediatric or special-needs patients?
9
We are experienced in working with a variety of patient populations and strive to provide calm, professional care. Please contact us in advance to discuss specific patient needs.
You can request services by contacting us through our website contact form, email, or phone. We’ll follow up to discuss your needs and schedule service.