FAQs
How can Velara Wellness support our clinic?
1
We provide mobile phlebotomy and specimen collection services to support clinics without in-house lab staff or during periods of high patient volume, staff shortages, or extended hours.
Do you function as part of our staff or as an independent contractor?
2
Velara Wellness operates as an independent contractor. We work in coordination with your clinic’s providers and workflows while maintaining professional and operational independence.
Do you bill insurance or patients directly?
3
No. Velara Wellness does not bill insurance. Clinics and organizations are invoiced directly based on agreed-upon service terms unless otherwise arranged.
What types of lab orders do you handle?
4
We perform blood draws, drug screenings, and specimen collection using provider-supplied lab orders, including routine and specialty testing, according to the designated laboratory’s requirements.
Can you provide recurring or on-call coverage?
5
Yes. We offer flexible recurring schedules, on-call coverage, and short-term support based on your clinic’s needs.
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Are you able to work with our preferred laboratory?
6
Yes. We follow your clinic’s designated lab protocols for specimen handling and transport when applicable.
What are your onboarding or contract requirements?
7
Onboarding requirements vary by clinic but typically include a service agreement, proof of licensing and insurance, and confirmation of workflows and expectations.
9
How quickly can services begin?
8
Who should we contact for partnership discussions?
Once onboarding is complete, services can typically begin within a short timeframe depending on scheduling and availability.
Do you provide supplies?
Supplies are typically provided by the clinic unless otherwise arranged. Supply coordination can be discussed during onboarding
Clinic administrators, practice managers, or decision-makers can contact Velara Wellness directly via phone or email to discuss partnership opportunities.